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Data Correction Policy

Data Correction Policy

Effective Date: July 7, 2026

This Data Correction Policy explains how RiviuMaps ("RiviuMaps", "we", "our", or "us") reviews requests to correct or update information relating to businesses, places, destinations, and other listings published on https://riviumaps.com (the "Website").

This Policy should be read together with our Terms of Service, Disclaimer, Business Information Policy, Business Verification Policy, and other applicable policies.

1. Purpose

RiviuMaps strives to maintain useful and reliable business and location information.

Because business information may change over time, RiviuMaps provides a process for requesting corrections or updates where appropriate.

Submission of a correction request does not guarantee that a requested change will be published.

2. Who May Submit a Correction Request

Correction requests may be submitted by:

  • business owners;
  • authorized representatives;
  • users;
  • customers;
  • visitors;
  • government agencies;
  • other individuals possessing reliable information.

Requests submitted by verified business representatives may receive additional consideration where appropriate.

3. Information That May Be Corrected

Requests may relate to information including:

  • business name;
  • address;
  • geographic location;
  • category;
  • contact information;
  • website;
  • operating hours;
  • business status;
  • duplicate listings;
  • permanently closed businesses;
  • other factual business information.

Editorial content is governed separately under the Editorial Policy.

4. Supporting Information

To help RiviuMaps evaluate a correction request, requesters are encouraged to provide:

  • the listing URL;
  • the business name;
  • a description of the requested correction;
  • supporting documentation where available;
  • publicly verifiable sources where appropriate;
  • contact information for follow-up.

Incomplete requests may require additional information before review.

5. Review Process

Upon receiving a request, RiviuMaps may:

  • acknowledge receipt;
  • review the submitted information;
  • compare available sources;
  • request additional documentation;
  • conduct an internal review;
  • approve or decline the requested correction.

Review times may vary depending on the complexity of the request.

6. Possible Outcomes

Following review, RiviuMaps may:

  • update information;
  • partially update information;
  • correct factual errors;
  • merge duplicate listings;
  • decline the request;
  • request additional supporting information;
  • take no action where the existing information is considered appropriate.

Each request is evaluated individually.

7. Editorial Independence

Correction requests relating to factual business information are considered separately from editorial content.

Approval of a factual correction request does not require RiviuMaps to modify:

  • reviews;
  • rankings;
  • recommendations;
  • destination guides;
  • FAQs;
  • blog articles;
  • editorial opinions.

Editorial content remains subject to RiviuMaps' Editorial Policy.

8. Conflicting Information

Where conflicting information is received from different sources, RiviuMaps may:

  • request additional evidence;
  • postpone a decision;
  • temporarily retain existing information;
  • apply other measures considered appropriate until sufficient information is available.

9. Good Faith Requests

Requesters should submit correction requests honestly and in good faith.

Knowingly providing false or misleading information may result in:

  • rejection of the request;
  • suspension of future requests;
  • revocation of verification status where applicable;
  • other actions permitted under RiviuMaps' policies or applicable law.

10. Internal Records

RiviuMaps may retain records relating to correction requests, submitted documentation, communications, and review decisions for operational, legal, security, fraud prevention, and dispute resolution purposes.

Retention of internal records does not necessarily require RiviuMaps to maintain publicly visible information.

11. No Obligation to Update

Although RiviuMaps reviews correction requests in good faith, RiviuMaps is not obligated to publish every requested change.

RiviuMaps reserves the right to determine whether a requested correction is appropriate, supported by sufficient evidence, and consistent with its editorial standards and applicable policies.

12. Policy Updates

RiviuMaps may revise this Policy from time to time.

The latest version will be published on the Website with an updated Effective Date.

13. Contact

Requests to correct business or location information should be submitted using the official contact methods published on the Website.

To facilitate efficient review, please include sufficient information to identify the relevant listing and describe the requested correction.